Newcastle meet and greet

Hi  I was wondering if anyone else on here has a meet and greet at Newcastle through gigs and tours.  The show is 6 days away and I still haven't got my ticket when I rang them they said no they haven't been despatched and if I didn't get them just ring and they would send a copy to the box office on the night.  To say I am panicking is an understatement has anyone else been in the same boat.

Lynne xx