Duties and responsibilities of front office staff pdf

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Traditional Front Office functions include reservation, registration, room and rate assignment, guest services, room status, maintenance and settlement of theThe front office staff is responsible to manage and issue the right keys of the accommodations to the right guests. On guests' request, the staff also makes 104 Personnel Manager/Training Duties include employment, training and Job Title Job Description FRONT OFFICE Managerial and Professional Level 112 Responsibilities · Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) · Greet and welcome guests · Answer questions and 6. Evaluate the job performance of front office staff & fills their appraisals. 7. Conduct training programs. 8. Resolve guest problems quickly, efficiently & The front office staffs have the prime responsibility to up sell the rooms and to boost the revenue where possible. Functions of Front office. 1. To sell guest