Organizational conflict management pdf

Organizational conflict concentrates on the differences between two or more people, or groups or organizations and the management of organizational conflict corroborate how these entities choose to handle those differences. There are three common views exist about the perception of conflict. 14 An organizational conflict management system, accordingly, is a system that transforms disputes into settlements, or more generally conflict into cooperation, within the boundaries of the organization. How significant are conflict management systems in the contemporary organization? Conflict is a driving force of change (McDaniel et al.1998). When managed correctly, conflict produces new ideas for changing organizational processes, solving of continuous problems, a chance for workers to expand their capabilities, and the introduction of creativity into thoughts about organizational problems T CONFLICT MANAGEMENT IN TEAMS fer organizational conflict management with a special focus on organizational communication. The study consists of four sub-studies. Study 1 (conducted as a questionnaire comparing the conflict and face maintenance styles of Finns and U.S. Ameri-cans) functions as an entry to the study of organizational conflict management. (PDF) Conflict Management in Organization Concept of Conflict Management: 'Conflict management is the principle that all conflicts cannot necessarily be resolved, but learning how to manage conflicts can decrease the odds of non-productive escalation. Conflict management may be expressed as a process that involves stages of diagnosing the conflict, determining its intensity, defining appropriate intervention methods through an evaluation of this intensity with regard to its effects and monitoring its results (Alp, 1997, p. 102). The success of organization in conflict management is Organizational conflict is defined as the behaviour intended to obstruct the achievement of some other person窶冱 goals. Conflict is therefore a product of incompatibility of goals and it arises from opposing behaviours. According to Lewis, French and Steane (1997), conflict within an organisation is inevitable. This is Index Terms:Conflict Management, Organizational Change, Change Management, resistance to change . JEL: M12. could deny the new way of work, due to the lack of . I. I. NTRODUCTION. Modern business world is an equivalent of rapid changes that guarantee flexibility of the companies in order to respond of the growing customers' requirements and to According to Jones and George (2006), organizational conflict is the discord that arises when the goals, interests, or values of different individuals or groups are incompatible and those of individuals or groups block or thwart one another attempts to achieve their objectives. In an important article on organizational conflict, Pondy (1967) sought to synthesize the relationship among structural and personality variables that affect conflict, conflict processes, and conflict outcomes by treating them as elements of a conflict "episode." The five stages associated with a conflict episode are: (a) antecedent confitions; Negotiation and conflict management are indispensable parts of each other. Where there is conflict management, the role of negotiation is vital to succeed in it. Either it is a big organization or small one no one can solve a conflict amicably without negotiation. Both the conflicting parties